Benchmark WA Industrial Relations Case Database

Enterprise agreement Grill’d Pty Ltd

[2025] FWC 1275 Fair Work Commission 2025-01-01
Source
Deputy President O’neill
Not yet cited by other cases
Treatment by later cases (1)
1 neutral
Applicant: Grill'd Pty Ltd

Ratio

An enterprise agreement cannot be approved where the employer has not taken all reasonable steps to explain the terms and their effect to employees as required by s180(5) and (6) of the Fair Work Act 2009 (Cth). Here, notwithstanding further undertakings improving the BOOT margin, the margin remained too modest (median $10.89 per week) to adequately remedy concerns about the explanation of rates of pay in the context of young, high-turnover workforce and static penalty and public holiday rates that differed from the Award.

Outcome

Against applicant dismissed

Authority signal

Not yet cited by other cases Signal-weighted score: 0.8
Derived from how later decisions have treated this case. Dark green = leading authority, green = positively treated, grey = neutral or sparse data, amber = caution, red = treated negatively.

Key facts · 9

  • Application for approval of the Grill'd Enterprise Agreement 2024
  • Deputy President O'Neill found in initial decision (17 April 2025) that Agreement could not be approved due to inadequate explanation of terms under s180(5) and (6)
  • Agreement passed Better Off Overall Test marginally: median of $4.89 per week and as little as $0.77 per week better off than Award at test time
  • Inadequate explanation of rates of pay for work between 10:00 pm and 6:00 am, on public holidays, weekend days and evenings 6:00 am-10:00 pm
  • Omission of explanation regarding location of work, travel time reimbursement and accident make-up pay
  • Grill'd proposed further and amended 20 undertakings in total
  • Further undertakings improved BOOT margin to median $10.89 per week and minimum $3.10 per week better off
  • Employee cohort comprises high proportion of young people with limited experience, very high staff turnover
  • Parties: Grill'd Pty Ltd (applicant); responsive submissions from Shop, Distributive and Allied Employees Association (SDA) and United Workers' Union (UWU)

Factors

For
  • Further undertakings improved the BOOT margin from $0.77/$4.89 per week to $3.10/$10.89 per week
  • Undertakings addressed some specific concerns: Amended Undertaking 10 covered travel reimbursement, New Undertaking 20 added accident pay
  • Undertakings included wage increases: $1 per hour for Saturday/Sunday work (Undertaking 8), $1 per hour for public holiday work (Undertaking 14), annual 1% increase (Undertaking 16)
  • Agreement passed BOOT, albeit marginally
  • Grill'd contended undertakings demonstrated 'fundamental positive change to the cumulative picture'
Against
  • Notwithstanding further undertakings, BOOT margin remained modest at median $10.89 per week
  • Static penalty and public holiday rates under Agreement (unlike Award) were not adequately explained
  • Explanation of weekend and evening rates (6:00 am–10:00 pm) was inadequate
  • Employees could still be only $3.10 per week better off at minimum
  • Median positive margin likely to be eroded by Award rate increases over 4-year life of Agreement
  • Workforce profile: high proportion of young employees, limited experience and knowledge, very high turnover
  • Previous omissions in explanation (location, travel, accident make-up pay) were only partially remedied by undertakings
  • Unions (SDA, UWU) submitted undertakings should not be accepted and application dismissed

Legislation referenced

  • Fair Work Act 2009 (Cth) s185
  • Fair Work Act 2009 (Cth) s180(5)
  • Fair Work Act 2009 (Cth) s180(6)
  • Fast Food Industry Award 2020

Concept tags · 8

[P]Enterprise agreement approval [P]Better off overall test (BOOT) [P]Wages — payment obligations [S]Procedural fairness at dismissal stage [S]Good faith bargaining [S]Public holiday entitlement [S]Overtime and penalty rates [M]Small business employer

Principles · 4

articulates para 9
An inadequacy in explaining where an agreement provides less benefits than a comparator award can be remedied by undertakings that do not necessarily remove the specific detriment, provided the undertakings sufficiently address the concerns about the explanation in light of all relevant circumstances.
articulates para 10
Whether further undertakings address concerns about adequacy of explanation is an evaluative exercise, not the application of a precise mathematical formula, which becomes clearer as the positive margin under the agreement vis-à-vis the award increases.
articulates para 10
In the context of a young, high-turnover workforce with limited experience, a BOOT margin at the level of median $10.89 per week remains insufficient to remedy concerns about inadequate explanation of rates of pay, particularly where that margin is likely to be eroded by Award rate increases over the nominal life of the agreement.
cites para 9 · from [2024] FWCFB 48
A rule does not exist that any inadequacy in explaining where an agreement provides less benefits than the comparator award can only be remedied by an undertaking that removes that specific detriment.

Cases cited in this decision · 2

Cited
[2025] FWC 1097 — Enterprise agreement Grill’d Pty Ltd
"…f the Agreement, and their effect, to its employees. [11] The application for approval of the Grill’d Enterprise Agreement 2024 is dismissed. [2025] FWC 1275 4 DEPUTY PRESIDENT Printed by authority of the...…"
Cited
[2024] FWCFB 48 — Shop, Distributive and Allied Employees Association (006N) v Allen Family...
"…that an increased rate of pay applies to work between midnight and 6:00 am. Accordingly, the undertaking appears to provide for a higher rate but for a shorter period of time. 7 Decision at [55]-[58]. 8 Decision at...…"

Subsequent treatment · 1

Cited / considered· 1

Cited
[2025] FWC 1512 FWC — United Workers' Union v Grill'd Pty Ltd

Workplace Express coverage · 1

Burger chain Grill'd has failed to convince the FWC to approve its enterprise deal, after offering undertakings that would have left some workers $3.10 better off a week, up from 77 cents, while the SDA is seeking to terminate 15 of the company's agreements and is asking it to return to the bargaining table. Deputy President O'Neill yesterday found that although Grill'd's undertakings raised the "positive margin" of the agreement against the Fast Food Industry Award, the degree of the increase failed to resolve her concerns. She refused to approve the proposed agreement last month, finding that Grill'd had painted an overly "rosy picture" of the deal and although it had explained the pay and conditions in the agreement, it had not adequately explained their effect (see Related Article). This included failing to fully outline that the agreement set penalty rates at a static amount rather than a percentage of the base rate, and how this differed from the award. Deputy President O'Neill found that the predominantly young workforce with a high turnover rate might not have understood they would be only 77 cents a week better off than under the award, but she gave Grill'd the opportunity to provide further undertakings to resolve her concerns. In a further submission, Grill'd offered undertakings that it would increase weekend and public holiday rates by $1 an hour, and increase the wage rates listed in the agreement that included penalty rates and public holiday rates by 1% annually, as well as adding travel time and transport reimbursements (see Related Article). The company claimed the undertakings cured the agreement's "defects" and the Commission should approve the agreement, but the SDA and the UWU continued to oppose its approval, arguing that the changes failed to address the disparity between the fixed weekend penalty rates and the award. In yesterday's decision, Deputy President O'Neill observed that the before the latest undertakings, the agreement had only barely passed the BOOT, with Grill'd modelling showing that employees could be as little as 77 cents better off a week and median of $4.89. The new undertakings meant that employees could be as little as $3.10 better off and a median of $10.89. She said that following the undertakings, the agreement passed the BOOT "only slightly more convincingly" than she found in her previous decision, but the increased offering did not sufficiently address her concerns about the agreement. "The median positive margin continues to be at a level that is likely to be eroded by increases in the award rates over the 4-year nominal life of the agreement," Deputy President O'Neill said. She found that "in those circumstances, and in light of the profile of the employees who would be covered by the agreement, and the very high levels of staff turnover," she could not be satisfied that Grill'd had taken all reasonable steps to explain the terms of its agreement and their effects on employees, as s180(5) and (6) of the Fair Work Act requires. SDA South Australian branch secretary Josh Peak told Workplace Express that the Fair Work Commission's rejection of the deal confirmed what the SDA has argued from day one – the agreement was fundamentally unfair and failed to properly inform workers of how their pay and conditions would be undermined". "Grill'd tried to push through a deal that quietly stripped penalty rates and key award entitlements," he said. "Enterprise bargaining is supposed to improve conditions – not provide a loophole for employers to legally underpay staff." SDA aiming to axe 15 Grill'd deals While it awaited yesterday's decision, the SDA applied to terminate the Grill'd Enterprise Agreement 2020, which the proposed agreement sought to replace, and which covers more than 4000 workers nationally and nominally expired in July last year, which it claims leaves workers between 1% and 37% worse off than the award (see Related Article). In its application, the SDA argued that terminating the agreement would significantly strengthen the workers' bargaining position by returning them to the higher award baseline. The SDA told Workplace Express it has now filed or prepared applications to terminate 15 Grill'd franchisee agreements, some of which are more than a decade old and leave workers without weekend penalty rates or modern award protections. Peak said the union will seek to terminate every Grill'd agreement "company or franchise – that leaves workers worse off". The union is asking for Grill'd to consent to the termination of the expired agreements and "return to the bargaining table in good faith, with the Fast Food Industry Award 2020 as the minimum baseline". Grill'd Pty Ltd [2025] FWC 1275 (8 May 2025)
Archived text (1536 words)
1 Fair Work Act 2009 s.185—Enterprise agreement Grill’d Pty Ltd (AG2024/4273) DEPUTY PRESIDENT O’NEILL MELBOURNE, 8 MAY 2025 Application for approval of the Grill’d Enterprise Agreement 2024 [1] In a Decision dated 17 April 2025,1 I dealt with an application for approval of an enterprise agreement known as the Grill’d Enterprise Agreement 2024 (the Agreement). The application was made by Grill’d Pty Ltd. I determined that I could not approve the Agreement as I was not satisfied that Grill’d had taken all reasonable steps to explain the terms of the Agreement, and their effect, to its employees as required by s180(5) and (6) of the Fair Work Act 2009 (Cth). Grill’d was invited to consider whether it wished to proffer further undertakings. [2] In addition to the 16 undertakings already proffered, Grill’d has now proposed 4 new undertakings and amended 2 of the earlier undertakings; encompassing 20 undertakings in total.2 [3] The Shop, Distributive and Allied Employees Association (SDA) and United Workers’ Union (UWU) both filed responsive submissions, contending that the undertakings offered should not be accepted and that the application for approval of the Agreement should be dismissed.3 Grill’d filed submissions in reply to the unions’ submissions, contending that the Agreement should be approved.4 [4] In my initial Decision my findings included that: a) The Agreement passed the Better Off Overall Test, although barely for some employees in light of the ‘outer limits’ modelling provided by Grill’d, which showed that in financial terms, employees could be as little as $0.77 cents per week (and a median of $4.89 per week) better off under the Agreement at the test time than under the Fast Food Industry Award 2020 (the Award);5 b) Grill’d did not take all reasonable steps to explain the effect of the terms of the Agreement dealing with wage rates for work between 10:00 pm and 6:00 am and on public holidays, in particular that there was no explanation that, unlike the Award, the rates under the Agreement remained static, nor the consequences or effect that flow from that;6 [2025] FWC 1275 DECISION [2025] FWC 1275 2 c) The explanation provided by Grill’d was inadequate in not including any information concerning the location of work, the reimbursement of travel time and fares under the Award, and the omission of accident make-up pay;7 d) The explanation provided by Grill’d was inadequate and did not explain the effect of the terms of the Agreement concerning the rate of pay for work performed on weekend days and evenings between 6:00 am and 10:00 pm; 8 and e) Grill’d did not take all reasonable steps to explain the effect of the terms of the Agreement through the overall and cumulative picture created by the selection, omission and presentation of the explanation provided to employees, in the particular circumstances involving a high proportion of young people with limited experience and knowledge, very high turnover of staff, and the small positive wage rate margin provided under the Agreement.9 [5] The further and amended undertakings proffered by Grill’d are: • Amended Undertaking 5: now applies to both a Team Member and a Team Leader. It confirms that the weekday hours for work performed on the weekend will not include a public holiday; • New Undertaking 8: to increase Saturday and Sunday work hourly wage rates by $1 more per hour to the former hourly wage rates, with a proportionate increase to juniors and trainees); • Amended Undertaking 10: to give Non-Salaried Employees travelling time reimbursement and transport of employee reimbursement as per the Award, in addition to the existing excess travelling costs entitlement; • New Undertaking 14: increased rates for work performed by Non-Salaried Employees on a public holiday by $1 more per hour to the former hourly wage rates, with a proportionate increase to juniors and trainees); • New Undertaking 16: to give a 1% wage increase to the hourly rates contained in clause 19 (penalty rates) and clause 28 (public holidays) on the first full pay period in July each year, commencing in July 2025; and • New Undertaking 20: amendment to the Agreement to include Accident Pay as per the Award. [6] In relation to the inadequacy of the explanation provided by Grill’d relating to location of work, travel and accident make-up pay, I am satisfied that Amended Undertaking 10 and New Undertaking 20 address these concerns. [7] The further and amended undertakings were accompanied by updated ‘outer limits’ modelling and explanation. The cumulative effect of the further and amended undertakings is that in financial terms, an employee could be as little as $3.10 per week (and a median of $10.89 per week) better off under the Agreement at the test time than under the Award. Absent these undertakings, employees could be as little as $0.77 cents per week (and a median of $4.89 per week) better off. Grill’d submits that this more generous offering demonstrates that employees [2025] FWC 1275 3 are significantly better off overall compared to the Award. Grill’d contends that the further and amended undertakings address the concerns regarding compliance with s180(5) and (6) of the Act that were found in the Decision and have a curative effect, and that this “is a fundamental positive change to the cumulative picture to which the Commission had regard in expressing its concern.” [8] The key submission made by the SDA and UWU in response, is that they do not. They contend that addressing the concerns in the Decision about the explanation of the effect of the terms of the Agreement relating to rates of pay required undertakings that the relevant Agreement rates would be increased in line with any adjustment of the relevant rates under the Award. [9] I agree with Grill’d that the decision in SDAEA v Allen Family Pty Ltd10 does not establish a rule that any inadequacy in explaining where an agreement provides less benefits than the comparator award can only be remedied by an undertaking that removes that specific detriment. I also agree that a flaw in the explanation process may not, when considering all the circumstances, mean that the agreement was not genuinely agreed to; considering the issue occurs in the context of how convincingly the Better Off Overall Test has been passed.11 For example, an undertaking to increase the rates of pay to a level that would encompass any likely increases in the Award rates would likely address the concerns. Similarly, an undertaking (that is not infrequently offered) to conduct a reconciliation to ensure that employees earn at least as much as they would have under the Award, would likely address the concerns. [10] The question to be determined is whether the further and amended undertakings address the concerns I expressed in the Decision about the adequacy of the explanation provided to employees covered by the Agreement. This is an evaluative exercise and not the application of a precise mathematical formula. The exercise becomes easier and clearer in circumstances such as these, as the scale of the positive margin under the Agreement vis-à-vis the Award increases. Here, the positive margin against the Award has been increased. However, not to such a degree that it resolves the concerns expressed in the Decision. It remains the case that employees can be engaged under the Agreement for only $3.10 and a median of $10.89 per week above the Award. The Agreement passes the Better Off Overall Test only slightly more convincingly than I found to be the case in the Decision. In my view, the increased offering does not sufficiently address the findings in my Decision, as set out in paragraph [4] above. The median positive margin continues to be at a level that is likely to be eroded by increases in the Award rates over the 4-year nominal life of the Agreement. In those circumstances, and in light of the profile of the employees who would be covered by the Agreement, and the very high levels of staff turnover, I am not satisfied that Grill’d has complied with s180(5) and (6) of the Act. My overall assessment is that Grill’d did not take all reasonable steps to explain the terms of the Agreement, and their effect, to its employees. [11] The application for approval of the Grill’d Enterprise Agreement 2024 is dismissed. [2025] FWC 1275 4 DEPUTY PRESIDENT Printed by authority of the Commonwealth Government Printer <PR787106> 1 [2025] FWC 1097. 2 Amended Grill’d Aide Memoire Explanation of Amended and Further Undertakings, 28 April 2025. 3 Submissions/views of United Workers Union and Shop, Distributive and Allied Employees Association – Amended and Further Undertakings, 1 May 2025; Email 1 May 2025 from Ali Amin, SDA. 4 Grill’d Submissions in Reply, 2 May 2025. 5 Decision at [18], [25]. 6 Decision at [43], [46]. Clause 19 of the Agreement provides for a higher hourly rate of pay between 10:00 pm and 6:00 am, whereas the undertaking offered amends this so that an increased rate of pay applies to work between midnight and 6:00 am. Accordingly, the undertaking appears to provide for a higher rate but for a shorter period of time. 7 Decision at [55]-[58]. 8 Decision at [59]-[64]. 9 Decision at [64]. 10 [2024] FWCFB 48. 11 Grill’d Submissions in Reply at [3].